Salem >Arts & Entertainment > Salem Valley 8
1700 Apperson Drive, Salem, VA | Directions 2401237.269518 -80.032107
upset customer,due to no heat in theater – I took my daughter and a friend to see the hannah montana movie at salem valley 8 on the evening of 2/2/08 and paid $36.99 for the two of them to see the movie, and I went to see mad money which was $4.89 and of course we got popcorn and drinks and that equaled around $21.00. I went into the movie (mad money) and I was freezing and so was everyone else,so i went and asked the young man at the concession stand why it was so cold in the movie room;and he informed that the heater had a problem and stopped working that morning so after paying around $53.00 I was very upset especially since they did not inform anyone and there were not any signs posted about the whole theater not having any heat.
I would have taken my daughter and her friend to another theater if i would known about the heat issue.
I have tried to call the theater several times to make a complaint, however either the phone just rings off the hook and not answered or you get some teenager that cannot help you. I have been going to Salem Valley 8 for years, however that has done it for me and my daughter,most of the teens that work there are nice so I would assume it would have to be poor management!!!!!!!!!!!!
Worst Theater in Salem – This Movie theater is poor quality, the seats are un comfortable and the movie always starts late. The movie theater is run by a bunch of rude teenagers, and the popcorn is nasty. I guess you get what you pay for here. If you want quality for a higher price try Valley View Grande.
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