Boxley Hill Clinic Incorporated
Roanoke, VA 24012
Phone: (540) 362-1616
User Reviews for Boxley Hill Clinic Incorporated
04/03/2008 Posted by KS21
I've had my first visit to Dr. Lucas, and my first impression of him was "cold". Don't bother with small talk. I have a follow-up next week, and I'm not really looking forward to seeing him. I'm sure I'll request a change with my insurance company. He just doesn't seem like he cares how he comes off on a personal level. I understand you're busy, and see countless patients, but a first impression should at least matter to you with a new patient. I never saw one smile. I had a few concerns with my health that I wanted to relay to him, and I felt like I was an inconvenience almost. I will say that the front desk staff is a pleasure, they're very warm and friendly ladies. I went in Mid-afternoon and the wait was very short.
Pros: Front Desk Staff
Cons: Dr.'s short personality.
11/21/2006 Posted by vademsandi
My first visit was on October 30, 2006. I found Dr. Lucas to be cordial but brief and to the point. He is not one for small talk, but that is hardly required in a doctor. He was caring and helpful to me and his staff was kind. Overall I found my first and second visit to be more than satisfactory and I certainly would recommend Dr. Lucas. I cannot say the same for his partner Ms. Hoke. I will never return to the clinic because of her attitude when I questioned her recommendations. I was denied life insurance because she advised them that I refused to take a costly (and in my view, not needed) sleep study.. Dr. Lucas is not enough to make me return and if he keeps her, I cannot imagine it will end well.
Pros: Dr. Lucas
Cons: Sharon Hoke
