Boxley Hill Clinic Incorporated
Roanoke, VA 24012
Phone: (540) 362-1616
04/03/2008 Posted by KS21
I've had my first visit to Dr. Lucas, and my first impression of him was "cold". Don't bother with small talk. I have a follow-up next week, and I'm not really looking forward to seeing him. I'm sure I'll request a change with my insurance company. He just doesn't seem like he cares how he comes off on a personal level. I understand you're busy, and see countless patients, but a first impression should at least matter to you with a new patient. I never saw one smile. I had a few concerns with my health that I wanted to relay to him, and I felt like I was an inconvenience almost. I will say that the front desk staff is a pleasure, they're very warm and friendly ladies. I went in Mid-afternoon and the wait was very short.
Pros: Front Desk Staff
Cons: Dr.'s short personality.
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